Experience 30% increase in support efficiency, 40% avg. dip in overall support costs, & 57% improvement in CSAT Score with customized Service Cloud® implementation
Optimized Service Cloud® Implementation results in higher CSAT score and consequently higher ROI
80% of the companies experienced improvements within six months of moving to the cloud. However, this stat dives sharply if the platform is not customized and optimized. This webinar will cover the 5 must-have features that will get your ROI to soar. Moreover, we have successfully implemented these five features for organizations like Marketo, Ping Identity, Centrify, and Trident.
You’ll learn:
Brian is the Director of Product Management at Alteryx and has been in the high-tech industry for over 15 years. He has held business development, product management and, product marketing roles at Stellent, Oracle and Box.
Sandeep is the Vice President, Analytics at Grazitti Interactive. With over 15 years of experience in analytics, strategic planning, and management at eBay, Capital One, he has consulted with leading energy and financial institutions.
Jason is the Director of Corporate Marketing at TRI Pointe Group and has over 15 years of experience. With expertise in web analytics, digital strategies, marketing and more, he previously worked with Viceroy Hotel Group and Fiji water.
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