[Case Study]

Advanced Jive-Salesforce® Connector for Better Support Operations

28%

Rise in

Organic Traffic

49%

Improvment in

Referel Traffic

65%

Increase in

Leads Nurtured

Reduced Support costs without Saleforce® Portal Licenses by Seamless Jive-Salesforce® Integration

Integrating Marketo’s newly built Jive Community with their Salesforce® instance, Team Grazitti went about providing a consistent customer view at front end and TSE view at the backend.

Highlights

  • Seamless integration between Jive Community & Service Cloud®
  • Mobile-friendly Support Case Submission App
  • Reduced Support costs without Saleforce Portal Licenses

What Our Customers Say

Team Grazitti! You’re the guys! Thank you for all your help with the Marketo Jive Community Launch. The fun has begun.

Scott

Scott K. Wilder

Sr. Director Marketo.

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