Ping Identity was using Service Cloud® and had a basic version of the Q&A setup on their website. They were looking at complete revamp in within a very short timeframe. Grazitti put together a multi-functional team of design, development, QA and project management for this project and delivered the community on-time.
Right from start the Grazitti team gave us the confidence that we do not need to have a plan B. Once things started rolling – they were able to accommodate a number of requirements that were made by the operating teams within the timeframe.
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