Your buyers are willing to pay a 14 percent premium for exemplary customer service. Unsurprisingly, many large companies are working to optimize their Salesforce’s Service Cloud so they can differentiate their brand through personalized support. The service cloud is helping them in three crucial ways:
Companies across verticals can benefit from customizing Salesforce’s Service Cloud. In 3 Pillars of Service Cloud Success, you will read how three firms—each from a different industry— delighted their customers with a custom Salesforce’s Service Cloud, and how you can replicate their success.
Grazitti has been a tremendous help to us with analytics. They’ve catapulted us months ahead of our internal project plan and have not slowed down.