[eBook]

8 Enhancements for Your Online Community to Improve its Performance & ROI

28%

Rise in

Organic Traffic

49%

Improvment in

Referel Traffic

65%

Increase in

Leads Nurtured

Community’s performance is a universal concern for every community manager. They are increasingly experimenting with different tactics to drive user engagement and ROI. Apart from these two main objectives, communities are also utilized for:

  • Providing self-service
  • Increasing case deflection
  • Making direct sales, and
  • Marketing your products/services via word of mouth

Read this eBook to learn about 8 useful community enhancements that community managers can make part of their community roadmap to achieve their objectives.

  • Enhancement 1 - Document management system
  • Enhancement 2 - Learning management system
  • Enhancement 3 - Social media feed
  • Enhancement 4 - Marketplace
  • Enhancement 5 - Enterprise search solution
  • Enhancement 6 - Product info and software license management
  • Enhancement 7 - Customer support software
  • Enhancement 8 - Customer advocacy program

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