Customer support is your brand ambassador post sales. And equipping your support team with easy information access and best-of-the-breed solutions is pivotal to improving customer experience.
When companies grow and support operations become more complex, it necessitates switching to a next-gen platform. Such is the situation when an organization decides to move to Salesforce Service Cloud from Zendesk.
Migrating to Salesforce Service Cloud from Zendesk requires rigorous analysis, planning, and execution. In this guide, you’ll discover aspects of a successful migration journey:
