The customer, a leading telehealth platform, had an existing email journey set-up in Salesforce Marketing Cloud but did not have a functional SMS communication functionality. They were struggling to set-up communicative texting with their audience as they were using multiple systems. They wanted to partner with an organization with extensive Salesforce Marketing Cloud experience to help them integrate it with their healthcare and SMS platform.
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Working with Grazitti has been amazing. Not only they helped us scale our paid advertising campaigns, but have also been very professional, on time, and delivered above expectations on every project. I have recommended them to colleagues multiple times and will keep doing that moving forward.
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