The customer, an investment holding company, was using Salesforce which was already integrated with their Salesforce Marketing Cloud instance. They were struggling to segment their email workflows. The customer wanted to partner with an organization with extensive knowledge of Salesforce Marketing Cloud to help them with setting up these emails and SMS for their customers to receive relevant, personalized communication.
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Working with Grazitti has been amazing. Not only they helped us scale our paid advertising campaigns, but have also been very professional, on time, and delivered above expectations on every project. I have recommended them to colleagues multiple times and will keep doing that moving forward.
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