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Utilizing distinct customer support and project management platforms may introduce inefficiencies and communication barriers. Isolated systems often result in duplicate records, information discrepancies, and hindered issue resolution.
The Salesforce-Jira Connector seamlessly integrates Salesforce Service Cloud and Jira, streamlining customer support operations. With this connector, you can effortlessly escalate cases from Salesforce Service Cloud to Jira, ensuring real-time sync between the two platforms.
Integrating Salesforce Service Cloud and Jira helps overcome these obstacles through synchronized data updates and smooth inter-team communication.
Grazitti has a highly skilled technical team. They proactively offered a solution for our complex integration project. They are flexible to work with and the turnaround time has been very impressive. Their quality of development code helped us reduce the QA time and we were able to launch successfully on schedule.
Malik Shoaib
Consultant, Wiley
