A Seamless Zendesk to Salesforce Migration for an Identity Verification Company

The customer is an online mobile payment and identity verification company. They have a KYX platform to enable identity-proofing and compliance solutions.

Their objective was to migrate legacy data from Zendesk to Salesforce and set up a community platform with enhanced functionality.

Download this case study to learn how Team Grazitti helped the customer to:

• Seamlessly Migrate from Zendesk to Salesforce Service Cloud
• Optimize Community Functionality With New Configurations
• Enhance Case Management Features in the Salesforce Service Console