Boosting Salesforce Community Engagement by Combating Spams and Streamlining Bulk Messaging

The customer, a US-based Lakehouse platform, offers a comprehensive solution for data, analytics, and AI workloads, unifying diverse data sources in the public cloud.

Faced with the persistent issue of spam posts within their community, the customer was looking for an innovative technology to tackle this challenge effectively. Additionally, they encountered difficulties in inviting users to their community in large groups.

Download this case study to learn how Team Grazitti helped the customer:

• Design an Advanced Spam Detection Tool
• Streamline Bulk Messaging with 'Invite Only' Groups
• Develop a New Salesforce Feature Community