In this webinar, Traci Cappiello, Program Manager at Google and Varun Luthra, Technical Manager, Grazitti Interactive will give a full account of what operations were included in those particular stages and what were they aimed at

Key learnings

  • Google’s strategy to work up its community experience
  • A complete run-down on all the key features that were included in their strategy
  • The philosophy behind every stage and what they wanted to achieve with it
  • The platforms that were integrated to uplift the functioning of Local Guides community

Guest Speaker

Traci Cappiello
Program Manager, Communities,

Traci is a Program Manager, Community at Google and serves as global community management and experience lead for Google’s global Local Guides program that boasts of over 120 million members. She is a highly-skilled professional with community management being her area of expertise, along with, content development, team leadership, and project management.


Varun Luthra
Community Consultant,
Khoros, Grazitti Interactive

Varun is a Technical Manager at Grazitti Interactive, who is heading the Community team. He is a community maven, who has been building rich and vibrant communities for businesses and has been working on communities for over 10 years. He is adept at community consulting, social content strategy, devising customer engagement programs, etc.