Virtual Summit 2020

Community (re)Fcus

25th August 2020 | 8 AM to 2 PM PST

Join Community experts from across industries and verticals to discuss the key challenges impacting Community Managers

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Here is what you will learn

1

The Key Challenges Impacting Community Managers Right Now

2

Opportunities to Align Community Outcomes to Executive Priorities

3

Making Communities a Key Differentiator in a Brand's Engagement Strategy

This event will focus on connecting community managers
from all around the world.

Community (re)Focus 2020 Speakers

Marlene Lee Summers

Vice President, Global Product Support, Salesforce Industries

Carrie Melissa Jones

Chief Strategist at Carrie Melissa Jones

Adrian Speyer

Head of Community at Vanilla Forums

Venessa Paech

Online Community Strategist

Holly Firestone

Head of Community at Venafi

Alok Ramsisaria

CEO, Grazitti Interactive

Why Should I Sign Up For This Summit?

By attending this virtual summit, you can expect to come away with an understanding of how platforms, technology, processes, and people are evolving to create opportunity in the community space making communities a key differentiator for brand engagement - both inside and out.

Community AI

Community Engagement

Community Setup

Social Care

Our Sponsors

The Schedule

Kick-off to Community (re)Focus 2020

Alok Ramsisaria

Topic: Merger of Community and Social

Guest Speaker

Marlene Summers

Topic: Future of support and Community


Networking Break

Panel Discussion

Mikhail Opletaye, Nick Hill, Vishal Sharma, Venessa Paech

Topic: Community AI

Guest Speaker

Holly Firestone

Topic: Community Incentivization


Networking Lunch Break

Ask me Anything session

Adrian Speyer, Dani Weinstein, Tessa Kriesel, John Ragsdale, Varun Luthra

Topic: Community Getting started

Interview

Carrie Melissa Jones with John Summers

Topic: Building a Brand Community


Networking Break

Guest Speaker

Cesar Castro

Topic: The Value of Connecting Your Community to Business Data

Guest Speaker

Richard Millington


Closing Networking Mixer & Expo

About Host

John Summers

Senior Manager, Community Practice

John Summers is our in-house community guru and evangelist. He is an accomplished marketing and community operations professional. With extensive experience in the development and implementation of key strategies, John is equipped to assist organizations in enhancing the efficiency, effectiveness, and growth of their communities. He is based in the Bay Area and is available for any community-related consulting advice that you may need at any time.