Grazitti Interactive

[Case study]

Creating Knowledge Base in MadCap Flare and Syncing it with a Salesforce-Powered Community for a Consistent Brand Experience

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The customer, a pioneer in access management, was having trouble maintaining their brand experience consistent between MadCap Flare and Salesforce Experience Cloud. They wanted to build a new knowledge base in MadCap Flare and migrate their existing content from FrameMaker to MadCap Flare to deliver a seamless UX.

Download this case study to learn how we helped the customer synchronize their branding across platforms and:

  • Create Smooth Navigation
  • Deliver Unified Web Experiences
  • Boost Content Reachability

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