Grazitti Interactive

[Case study]

Customizing Help Center Built on Zendesk Guide for a Sales Engagement Solution Company

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The customer, an end-to-end sales engagement solution provider, was facing a UI gap as it had changed its brand name and website design theme and wanted it to be consistent across all customer-facing sites.

They wanted to customize their Help Center design theme in accordance with their website and also improve their search page UI and its functionality to endow their customers with a better self-service experience.

Download this case study to learn how team Grazitti helped the customer with:

  • Custom Design Theme for Help Desk
  • Consistent UI Across Customer-Facing Sites
  • Search Page Customization for an Improved Self-Service Experience

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