Decoding the 101 of Online Community Data Protection


Reasons for users to sign-up for a branded community are plenty. Sometimes they’re looking for answers to their queries, while other times, they just wish to know more about the expertise of a brand, and the products and services they offer.

It is necessary for an organization to make the community not just an enjoyable space for the members but also ensure that they have a robust security posture to guarantee the privacy of users’ personal data.

Here’s how organizations can protect their user’s data and make their community a safe space:

  • Ensure Privacy Compliance
  • Having Privacy Certifications
  • Performing External Penetration Tests:
  • Enforcing Secure Sockets Layer (SSL) Encryption

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  • kpi-nps-icon 20 Percent Point Increase
    in NPS
  • kpi-manager-collaboration Improved Partner-Channel
    Manager Collaboration
  • kpi-channel-managers Better Performance Visibility
    to Channel Managers

We not only provided effective solutions for the above-mentioned roadblocks but also ensured high quality customized integration to enable smoother flow of records data.

This case study elucidates the steps we followed. If your company is planning to initiate Salesforce to Salesforce Integration, then this case study will offer immense value.

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