[Case Study]

Designing and Optimizing eCommerce Sites for a Moroccon Retail Leader

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The customer, a Moroccan conglomerate company, had multiple physical stores in the country, however, they didn’t have an online presence. When the pandemic struck, their existing business model was no longer viable.

The customer decided to take their business online and wanted to leverage new technologies like Salesforce Commerce Cloud to establish an online presence.

They wanted to build multiple commerce sites for different categories like retail, kids, beauty, etc, associated with a single Commerce Cloud Org.

Download this case study to learn how we helped the customer with:

  • Designing Storefronts with Rich Look and Feel
  • Building a Customized Order Fulfillment Process
  • Optimizing Site for Better Usability
  • Minimizing Reliance on Developers for Management

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Highlights

  • kpi-nps-icon 20 Percent Point Increase
    in NPS
  • kpi-manager-collaboration Improved Partner-Channel
    Manager Collaboration
  • kpi-channel-managers Better Performance Visibility
    to Channel Managers

We not only provided effective solutions for the above-mentioned roadblocks but also ensured high quality customized integration to enable smoother flow of records data.

This case study elucidates the steps we followed. If your company is planning to initiate Salesforce to Salesforce Integration, then this case study will offer immense value.

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