[Case Study]

Developing a COVID-19 Support Portal for a Leading Healthcare IT Services Provider


The customer is a healthcare IT services provider based in the US that partners with community-based healthcare organizations. During the pandemic outbreak, their partners had patients’ data of their community but were unable to generate useful insights from it due to the lack of effective tools. They wanted to build a COVID-19 support portal to manage their patient’s data and better monitor the reports.

Download this case study to learn how we helped the customer with :

  • FHIR Compliant Portal Development
  • Role-Based Access and Functionalities
  • Reports Generation in Graphical and Map View
  • CSV Format Compatibility for Data Import and Export

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  • kpi-nps-icon 20 Percent Point Increase
    in NPS
  • kpi-manager-collaboration Improved Partner-Channel
    Manager Collaboration
  • kpi-channel-managers Better Performance Visibility
    to Channel Managers

We not only provided effective solutions for the above-mentioned roadblocks but also ensured high quality customized integration to enable smoother flow of records data.

This case study elucidates the steps we followed. If your company is planning to initiate Salesforce to Salesforce Integration, then this case study will offer immense value.

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