Simplifying case management and delivering consistent experiences are amongst the key challenges that customer support teams face.
Tiara Jordan A customer service manager at a San Francisco-based MNC and her team was facing numerous challenges in customer case management.
For Tiara, a successful solution should have been able to provide:
Read the Case Study and Learn how E2C Advance helped Tiara’s team simplify case management and enable support transformation.
20 Percent Point Increase 
Improved Partner-Channel 
Better Performance Visibility We not only provided effective solutions for the above-mentioned roadblocks but also ensured high quality customized integration to enable smoother flow of records data.
This case study elucidates the steps we followed. If your company is planning to initiate Salesforce to Salesforce Integration, then this case study will offer immense value.
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