Enabling the Idea Component in Salesforce Lightning for a Leading IT Provider

The customer enables IT professionals to back-up, manage, and extract insights from data across systems and cloud providers.

They were finding it difficult to modify the idea component of their community in Salesforce Classic. While users were switching from Classic, Salesforce was not providing support for ideas in Lightning.

The customer wanted to be able to modify the fields and UI of the idea component of their Salesforce community, as well as implement ideas in Lightning Experience.

Download this case study to learn how Team Grazitti enabled the customer with:

• Customized UI for Ideas
• Ideas in Lightning Experience
• Prioritized Idea Development