What began as AI assistance is now transforming into AI action. In this next chapter of our Product Innovation Webinar series, we explore how Agentic AI is moving from behind-the-scenes helpers to autonomous agents that resolve issues, audit processes, and elevate the entire Enterprise experience.

Join us for a deep dive into the SearchUnify Agentic AI Suite, as we spotlight our powerful AI agents redefining support efficiency:

  • AI Support Agent – Proactively resolves cases and streamlines workflows
  • AI Competency Agent – Assesses and develops agent skills for continuous improvement
  • AI Escalation Manager – Detects and handles escalations before they impact CX
  • AI Agent Partner – Acts as an intelligent collaborator, surfacing contextual knowledge in real time
  • AI Case Quality Auditor – Ensures service consistency and compliance across every case
  • AI Knowledge Agent – Curates, updates, and optimizes knowledge for maximum findability and accuracy
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This session will showcase real-world applications, share business impact metrics, and offer a behind-the-scenes look into the intelligence and autonomy powering these innovations. Whether you're leading support, knowledge, or operations, this webinar is your blueprint to activate AI agents that not only assist, but act with measurable ROI.