From Pilot to Scale:
Your Roadmap to Agentforce
Adoption and Business Value
Take the First Step Toward AI-Driven Enterprise Growth
-
Irina Gutman
VP, Forward Deployed
Engineering, Salesforce -
Atul Sharma
VP, Salesforce Practice,
Grazitti Interactive -
Ravideep Singh
Senior Program Manager
Salesforce, Grazitti Interactive
The Future of Enterprise AI Started with Agentforce
Getting an Agentforce pilot to work was the easy part. Scaling it across the enterprise was where most organizations hit a wall. Integration gaps, governance complexity, and unclear value metrics often stalled progress right when momentum should have accelerated.
This session brought together Salesforce and Grazitti experts to address that inflection point. Anchored in Salesforce’s latest Agentforce updates, the discussion outlined strategies to scale adoption with clarity, trust, and measurable value.
Join industry leaders as they share:
How enterprises can scale AI with a governance-first approach.
Real-world lessons from global enterprise implementations and measurable outcomes.
A step-by-step roadmap to transform AI pilots into scalable, enterprise-wide capabilities.
Scaling Agentforce for ROI: Your Enterprise-Ready Blueprint
Scaling AI within Salesforce is about architecting a governed, data-intelligent foundation that scales with the enterprise and drives sustained business value. In this segment, our experts will outline the core technical pillars driving successful Agentforce adoption
Data Readiness &
Model Alignment
Decode how to prepare and enrich Salesforce data for accuracy and performance, and how Agentforce leverages Data Cloud and Einstein for unified, context-rich insights.
Automation &
Orchestration at Scale
Explore how Flow Orchestration and Agentforce agents automate cross-cloud processes, from Sales to Service, while maintaining governance and transparency.
Integration with
Enterprise Systems
Discover best practices for connecting Agentforce with enterprise platforms such as Slack, Jira, or custom systems using secure APIs for seamless, AI-driven workflows.
Security, Governance
& Compliance
Understand Salesforce’s trusted AI frameworks and how partners like Grazitti Interactive configure scalable governance models to ensure compliance and control.
Continuous Optimization
Get insights on tracking key performance metrics, retraining models, and building adaptive feedback loops that keep your Agentforce ecosystem aligned with shifting business goals.
Featured Speakers
Irina Gutman
VP, Forward Deployed Engineering, Salesforce
Irina Gutman is a results-driven technology executive with over 26 years of experience leading organizational strategy, change management, and enterprise transformation. At Salesforce, she leads the Global Professional Services AI practice, shaping strategies across AI, automation, and data. With deep expertise in aligning technology with business outcomes, she helps enterprises operationalize AI at scale to drive measurable success.
Atul Sharma
VP, Salesforce Practice, Grazitti Interactive
Atul is a Salesforce innovator with 18+ years of experience. He has led 200+ projects, playing pivotal roles in U.S. Government initiatives and finance leadership firms. Atul excels in leveraging advanced platforms such as Salesforce, Zendesk, and Jira to deliver impactful solutions, driven by innovation, to achieve strategic goals.
Ravideep Singh
Senior Program Manager - Salesforce, Grazitti Interactive
Ravideep is a certified Salesforce Administrator and Community Consultant with 18+ years of experience delivering innovative solutions across technically complex projects. For the past 10 years, he has been an integral part of Grazitti, where he continues to drive success through his deep Salesforce expertise and commitment to excellence.
Key Learnings to Power Your Next Move
A Scalable Roadmap
Learn practical steps to move from pilot success to enterprise-wide adoption with Agentforce.
Proven Use Cases
Discover how leading organizations are embedding Agentforce across sales, service, and operations for measurable impact.
Governance that Scales
Master frameworks to establish your Center of Excellence, ensure readiness, and drive sustainable adoption.
Value and ROI Clarity
Understand metrics that matter; what to track, how to optimize, and how to demonstrate business outcomes.
