The customer, an American consumer electronics leader, was using Salesforce Community Cloud.
In their customer community, they had a help page with a web form for users to submit success stories. On this page, the user could read the Terms and Conditions (T&C) before submitting the form.
However, they were facing an issue where the page didn’t get automatically redirected to the desired T&C webpage.
They wanted to avoid any legal issues that could arise due to this as well as give their users a better experience and transparency.
Download this case study to learn how we helped the customer to:
We not only provided effective solutions for the above-mentioned roadblocks but also ensured high quality customized integration to enable smoother flow of records data.
This case study elucidates the steps we followed. If your company is planning to initiate Salesforce to Salesforce Integration, then this case study will offer immense value.
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