Integrating BigCommerce and NetSuite to Achieve a 17% Increase in Lead-to-Customer Conversion Rate

The customer is a well-established manufacturing and distribution firm specializing in high-quality industrial products.

It uses BigCommerce for hosting its website and NetSuite as a CRM. However, the two systems weren’t integrated that lead to significant challenges in managing lead records and streamlining the lead-to-customer conversion process. They wanted to integrate the two platforms to enhance the overall customer experience by seamlessly capturing leads and automating lead record creation.

Download this case study to know how we helped the customer:

• Integrate BigCommerce and NetSuite Integration
• Report a 90% Reduction in Data Entry Errors
• Achieve a 17% Increase in Lead-to-Customer Conversion Rate