The customer empowers healthcare organizations with an intuitive and interoperable EHR. They enable healthcare organizations to boost the productivity of physicians, nurses, and staff.

The customer had moved to Service Cloud for case and incident management. And notifying customers about an incident after taking a manual update from the engineering team was unreliable and time-consuming.

They wanted to integrate Jira with incident management, save time on data updates, ensure no delays in development, and maintain high customer satisfaction.

Learn how Team Sinergify enabled the customer with:

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    80% Time Saved on Data Updates

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    40% Increase in Customer Retention

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    70% Cost Saved with Automation