[Case Study]

Managing and Optimizing Subscription Module in Magento for a Leading Air Purifier Company

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The customer is an Air Purifier company that manufactures and sells a wide range of air purification and filtration products. They have a subscription-based filter auto-refill and servicing module in their Magento web store.

The module had some performance issues which were resulting in failed subscriptions, poor user experience, and lower conversions. So, they approached Grazitti to help them with their module optimization and subscription management.

Learn how we helped resolve their module performance, UI/UX, and unidentified Stripe payment issues resulting in:

  • Faster Module Loading Speed from 3 Minutes to 10 Seconds
  • Improved Subscription Management and Success Rate
  • Increased Conversions and Subscription Revenue
  • Enhanced Customer Engagement and Satisfaction

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Highlights

  • kpi-nps-icon 20 Percent Point Increase
    in NPS
  • kpi-manager-collaboration Improved Partner-Channel
    Manager Collaboration
  • kpi-channel-managers Better Performance Visibility
    to Channel Managers

We not only provided effective solutions for the above-mentioned roadblocks but also ensured high quality customized integration to enable smoother flow of records data.

This case study elucidates the steps we followed. If your company is planning to initiate Salesforce to Salesforce Integration, then this case study will offer immense value.

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