[Case Study]

Reducing Revenue Leakage and Claim Denials for a Community Health Center

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A community health center was looking for a solution to deal with complex patient billing & claim life cycles, and siloed billing systems. They also wanted to plug gaps between the delivery of care and payment. In addition to this, they wanted to be able to implement effective claim denial management.

The objective was twofold. First, to enable the customer to streamline patient billing and claim lifecycles. Second, to help them with quicker eligibility verification, as well as optimized denial management.

Download this case study to learn how Team Grazitti helped the customer with:

  • 40% Reduction in Revenue Leakage
  • $20 Million in Annual Savings
  • 47% Reduction in Claim Denials

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Highlights

  • kpi-nps-icon 20 Percent Point Increase
    in NPS
  • kpi-manager-collaboration Improved Partner-Channel
    Manager Collaboration
  • kpi-channel-managers Better Performance Visibility
    to Channel Managers

We not only provided effective solutions for the above-mentioned roadblocks but also ensured high quality customized integration to enable smoother flow of records data.

This case study elucidates the steps we followed. If your company is planning to initiate Salesforce to Salesforce Integration, then this case study will offer immense value.

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