Roadmap to Integrating Zendesk With Salesforce

Customer satisfaction is crucial for any business. And for businesses to make their customers happy, providing rapid resolution to their issues is important.

Zendesk and Salesforce are two popular platforms used in organizations. However, when they work in isolation from each other, it doesn’t help businesses reap their full potential.

Connecting Zendesk with Salesforce provides access to 360°customer data and helps support teams provide effective and accelerated customer service.

Combining these two powerful platforms can be a boon for an organization as it helps them achieve a high ROI.

In this eGuide, we have covered:

• Why Should You Integrate Zendesk & Salesforce?
• Benefits of Zendesk-Salesforce Integration
• Challenges Faced While Integrating Zendesk & Salesforce
• Ways to Integrate Zendesk & Salesforce
• Factors to Consider When Selecting a Zendesk-Salesforce Connector
• Why Grazitti’s Zendesk-Salesforce Connector?