The customer, a global B2B software provider, was using Salesforce for their support and service operations but they believed MS Dynamics to be a better fit for their organization and decided to migrate.
This move, however, didn’t turn out as they expected, so they decided to switch back to Salesforce.
The customer wanted to set up their Salesforce Service Cloud from scratch and wanted a seamless data migration from MS Dynamics to Salesforce.
Download this case study to learn how we helped the customer with:
20 Percent Point Increase 
Improved Partner-Channel 
Better Performance Visibility We not only provided effective solutions for the above-mentioned roadblocks but also ensured high quality customized integration to enable smoother flow of records data.
This case study elucidates the steps we followed. If your company is planning to initiate Salesforce to Salesforce Integration, then this case study will offer immense value.
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