[Case Study]

Streamlining Partner Management Process for a Leading Financial Services Provider

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The customer is a leading financial services company that offers luxury benefits to their card holders through discounts on their partner hotels booking. They were finding it difficult to manage their hotel booking offers, MoU (Memorandum of Understanding), and contracts with the partner hotels.

They wanted a system to streamline these processes and improve their contract management. Additionally, they wanted to simplify the partner renewal process and manage application invitations from new hotels for partnership.

Download this case study to learn how Grazitti helped the customer with:

  • Streamlined Contract Creation with Partner Hotels
  • Improved Hotel Contract Renewals
  • Facilitated Launch of New Hotel Offers
  • Organized Setup for New Partnership Applications

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Highlights

  • kpi-nps-icon 20 Percent Point Increase
    in NPS
  • kpi-manager-collaboration Improved Partner-Channel
    Manager Collaboration
  • kpi-channel-managers Better Performance Visibility
    to Channel Managers

We not only provided effective solutions for the above-mentioned roadblocks but also ensured high quality customized integration to enable smoother flow of records data.

This case study elucidates the steps we followed. If your company is planning to initiate Salesforce to Salesforce Integration, then this case study will offer immense value.

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