Salesforce and Jira are the most popular platforms used by organizations in today’s tech environment. In order to enhance the capabilities of these two platforms, businesses should consider integrating them.

Salesforce and Jira integration is useful for team productivity and collaboration. It helps engineering and customer support teams to sync their data in real-time and get a 360-degree view of customers. The integration enables these teams to avoid silos and make sure everyone has the most current and accurate information to use. This helps with better team productivity and CX.

Catch Amarveer Singh, Project Manager - Salesforce, Grazitti Interactive and Sushmita Mehta, Product Marketer - Salesforce, Grazitti Interactive, in the first episode of our podcast series, Conversations on Integrating Business-Critical Systems, as they discuss the need to integrate these two powerful platforms.

What You’ll Learn:

  • How Salesforce-Jira Integration Helps in Improving Customer Experience
  • How Salesforce-Jira Integration Smoothens Organizational Workflows
  • How Salesforce-Jira Integration Enables Faster Decision Making

Featured Speakers

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Amarveer Singh
Project Manager, Salesforce,
Grazitti Interactive

Amarveer is a Project Manager for the Salesforce team at Grazitti. From analyzing business requirements to managing projects and products, Amarveer has more than 6 years of experience working in different technologies across industries. Amarveer's expertise has helped deliver projects and products, especially related to integrations, Atlassian Jira Products, Salesforce Service & Community Cloud, and more.

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Sushmita Mehta
Product Marketer, Salesforce,
Grazitti Interactive,

Sushmita is a Product Marketer for Salesforce at Grazitti Interactive. She has over 4 years of experience in marketing and takes pride in building conversion strategies and executing promotional activities to drive awareness for Sinergify. Driven by research and passion, she has successfully executed various marketing campaigns for Grazitti’s key products.

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