Why is Community Analytics Vital for Community Managers?
This eBook will help you find answers to the following questions:
- What is the need for Community Analytics?
- Why is Community Analytics vital for community managers?
- What strategy should be followed for Community Analytics?
- What are the key metrics to analyze your online community?
- How can Community Analytics help in measuring the community’s ROI?
Online communities bring in a lot of user information. But you need to have a reporting tool in place to help you extract useful insights from all the user-data that communities furnish. This is where Community Analytics comes into the picture.
Through Community Analytics, a Community Manager can:
- Prove the ROI of communities
- Identify brand advocates
- Build effective community strategies
- Improve customer experience
- Enhance community engagement