Why is Community Analytics Vital for Community Managers?
This eBook will help you find answers to the following questions:
What is the need for Community Analytics?
Why is Community Analytics vital for community managers?
What strategy should be followed for Community Analytics?
What are the key metrics to analyze your online community?
How can Community Analytics help in measuring the community’s ROI?
Online communities bring in a lot of user information. But you need to have a reporting tool in place to help you extract useful insights from all the user-data that communities furnish. This is where Community Analytics comes into the picture.
Through Community Analytics, a Community Manager can:
Prove the ROI of communities
Identify brand advocates
Build effective community strategies
Improve customer experience
Enhance community engagement
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