-
Brian Oblinger
Strategic Community Consultant,
Brian Oblinger Strategic Consulting -
Todd Nilson
President & Community Strategist,
Clocktower Advisors -
Michel Da Silva
Senior Community Strategist,
Khoros -
Shaveta Sharma
Practice Head, Web & Communities,
Grazitti Interactive

Imagine a world where communities anticipate user needs before they ask, AI crafts tailored conversations in real-time, and engagement feels less like a transaction and more like a true connection.
This isn’t a distant future—it’s the reality taking shape as we move into 2025.
With AI-driven personalization, next-gen gamification, and data-powered insights, communities are transforming into intelligent ecosystems that foster deeper collaboration and customer loyalty. Community managers are leveraging predictive analytics, automation is streamlining engagement, and hyper-personalization is redefining member experiences.
So, what’s next? What emerging trends will shape the future of online communities, and how can you stay ahead?
Join us as we uncover the strategies, innovations, and challenges that will define the community landscape in 2025 and beyond!
About the Webinar
Join global community leaders in this exclusive webinar to uncover how emerging technologies, immersive engagement tactics, and next-level personalization redefine online communities and drive long-term success.
Here’s what our experts will talk about

AI & Personalization
Crafting hyper-tailored experiences to boost engagement

Hybrid & Niche Communities
The rise of specialized networks and online-offline integration

Gamification & UGC
Leveraging interactive experiences and peer-driven content

Trust, Transparency & Moderation
Building safer, more authentic community spaces.

Data Privacy & Community Analytics
Balancing security with actionable insights.

Scaling Without Losing the Human Touch
Growing communities while maintaining strong connections

Future Tech & Trends
Emerging innovations that will reshape online communities in 2025
And more.
Guest Speakers

Brian Oblinger
Strategic Community Consultant, Brian Oblinger Strategic Consulting
Brian Oblinger is a strategic community consultant with over 25 years of experience in the industry. He’s worked with hundreds of companies like Acer, Autodesk, Comcast, eBay, The Home Depot, HP, and PlayStation. He helps brands engage their customers to increase satisfaction, lower costs, and generate more revenue through the power of community. He’s the Founder & Lead Instructor of Community Strategy Academy and a Co-host of the In Before The Lock podcast.

Todd Nilson
President & Community Strategist, Clocktower Advisors
Todd Nilson helps companies build vibrant, engaged communities that drive lasting success. With over 25 years of experience in digital transformation and marketing strategy, he brings expertise in game thinking, recruitment, and virtual collaboration. He’s worked with brands like Activision and SAP to create strong, loyal customer networks and foster growth through community.

Michel Da Silva
Senior Community Strategist, Khoros
Michel Da Silva is a Senior Community Strategist at Khoros. He has worked in customer relationship management and community building for over fifteen years, focusing on creating and sustaining meaningful digital interactions. At Khoros, he collaborates with leading brands through strategic engagement and advisory projects to develop, implement, and launch communities that drive true connection and ROI.

Shaveta Sharma
Practice Head, Web & Communities, Grazitti Interactive
Shaveta is a professional community manager with 10+ years of experience in the community space. She has developed over 100 branded communities, aiming to expand the sphere of client influence, all while growing their network and audience. With years of experience as a developer, her exceptional knowledge of managing online communities has enabled her to transition into the community manager role. Shaveta builds robust community strategies that infuse the community's authenticity into other aspects of the business. Being adept at revenue generation indirectly, she is exceptional in customer retention and satisfaction.