Delivering a User-Friendly CX With Custom Community Solutions

The customer is a leader in the hospitality industry with a global professional network to manage luxury meetings on behalf of their clients. They had a trusted invitation-only community of unique luxury resorts built on Salesforce Visualforce, but were facing numerous challenges to boost engagement levels. Their CX was getting hampered as their community was not user-friendly.

After migrating their community to LWC and implementing various custom solutions, they customer was able to

• Successfully Migrate their Community to LWC
• Improve CX with Better UI
• Custom Build a Feature to Improve Search
• Link Multiple Properties to a Single RFP