[Case Study]
Delivering Stellar UI/UX With Custom Community Solutions
The customer is a renowned cloud computing–based data cloud company. Across multiple public clouds, the customer provides a seamless experience to its community members. The customer wanted to revamp the UI/UX of their community, add new functionalities, and highlight their data superheroes to boost engagement levels. They wanted to ensure that the community experience was personalized to improve CSAT.
After revamping their community and making several customizations, here’s what they witnessed:
- Increased User Engagement
- Personalized Community Interface
- User-Friendly Community Interface