Enabling Effective Community Moderation for a Health & Fitness Product Manufacturer

The customer is a San Francisco, California-based company, dedicated to people’s health and fitness. They had their online community hosted on the Lithium (now Khoros) platform which supports content localization in four languages. To unlock maximum revenue potential, the customer wanted to improve their marketing and sales efforts by personalizing marketing activities and make their community managers’ life easier through community moderation tools.

Download this solution document to know how we helped the customer achieve:

• Interactive navigation sidebar
• Easily accessible customer information
• Flexibility for personalization
• Improved searchability
• Effective community moderation
• Easier community management
• Improved user experience