The Customer is an edtech company that has become a leading online learning platform. With a vast collection of curated business and technical courses, they offer individuals the opportunity to enhance their skills and knowledge in various fields.
Team Grazitti excels at redesigning and optimizing customer communities to better manage cases and improve CX. We were able to improve the overall UI and UX of our community with 50+ customizations. Our experience with the team was very positive.
Grazitti offered us an array of powerful customizations to cater to our community's needs. Additionally, they improved the look and feel of our community, as well as optimized it to make it load faster. This led to us receiving accolades for being a best-in-class community.
Our community needed a major revamp in terms of design. This affected community traffic greatly. Team Grazitti did an excellent job of enhancing the UX while increasing the conversion rate of our community.