The customer, established over a decade ago, is a well-established eCommerce giant with a thriving customer base exceeding 1.75 million.
Their robust app store offers a diverse array of applications, empowering businesses of all sizes to expand their operations effectively and efficiently.
Enhanced Community Engagement by 55% Through Gamification for an Edtech Company
Download Now
Team Grazitti excels at redesigning and optimizing customer communities to better manage cases and improve CX. We were able to improve the overall UI and UX of our community with 50+ customizations. Our experience with the team was very positive.
Grazitti offered us an array of powerful customizations to cater to our community's needs. Additionally, they improved the look and feel of our community, as well as optimized it to make it load faster. This led to us receiving accolades for being a best-in-class community.
Our community needed a major revamp in terms of design. This affected community traffic greatly. Team Grazitti did an excellent job of enhancing the UX while increasing the conversion rate of our community.