The customer is a prominent web-based solutions provider that has been empowering trade businesses globally for several years.
Known for their commitment to excellence and innovation, they have earned recognition in the prestigious Forbes Cloud 100 list, solidifying their position as a leader in the industry.
Enhanced Community Engagement by 55% Through Gamification for an Edtech Company
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Team Grazitti excels at redesigning and optimizing customer communities to better manage cases and improve CX. We were able to improve the overall UI and UX of our community with 50+ customizations. Our experience with the team was very positive.
Grazitti offered us an array of powerful customizations to cater to our community's needs. Additionally, they improved the look and feel of our community, as well as optimized it to make it load faster. This led to us receiving accolades for being a best-in-class community.
Our community needed a major revamp in terms of design. This affected community traffic greatly. Team Grazitti did an excellent job of enhancing the UX while increasing the conversion rate of our community.