Revamping Community Design for a Stellar Customer Experience

The customer is an e-Commerce giant with 7k+ applications in their app store that empower businesses of all sizes and shapes. As part of their effort to deliver an exceptional CX, they wanted to revamp their Khoros community design accordingly to their branding. To make their community more dynamic, they also wanted to integrate some out-of-the-box functionalities.

After redesigning their community and making several customizations, here’s what they witnessed:

• Enhancement of Their Community’s Appearance & Responsiveness
• Customized Out-of-The-box Functionalities
• Improved Page Load Speed of their Khoros Community