[Case Study]
Revamping Community Design for an Education Industry Leader
The customer is an online learning and teaching platform provider in the edtech industry. With a curated collection of business and technical courses, they help organizations of all sizes enhance their skills. The customer wanted to rebrand their community and redesign their logos and images. Additionally, they wanted to provide users with information about their journey within the community through gamification.
After revamping their community and adding several features, here’s what they witnessed:
- Increased User Engagement With Custom Gamification Progress Model
- Improved User Retention With a Revamped Community Design
- Enhanced CX