[eBook]

8 Enhancements for Your Online Community to Improve its Performance & ROI

The performance of their online community is a universal concern for every community manager. They are increasingly experimenting with different tactics to drive user engagement and ROI. Apart from these two main objectives, communities are also utilized for:

Providing self-service
Increasing case deflection
Making direct sales
Marketing products/services via word of mouth

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8 Enhancements

With this eBook, you can expect to come away with learning about 8 useful community enhancements that community managers can use to achieve their business objectives.

Document management system
Learning management system
Social media feed
Marketplace
Enterprise search solution
Product info and software license management
Customer support software
Customer advocacy program

Community Management as a Service

Online Community Services

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Check more of our work