A Comprehensive Guide to Understand Salesforce Field Service Lightning

Salesforce Field Service Lightning, an extension of Salesforce Service Cloud provides you with a detailed view of your products, customers, and workforce on a single platform.

By leveraging it, you can deliver top-of-the-line field service experience to your customers.

However, there is a lot more that you can do by enhancing its capabilities with an arsenal of customizable utilities.

Grazitti’s Salesforce Field Service (FS) Booster optimizes your field service quality by:

• Reducing unsuccessful field service visits
• Bridging the gap between sales and field service teams
• Managing the work order inventory
• Enhancing location and work order accessibility

In this eGuide, we’ll take a look at the Salesforce Field Service Lightning and how Grazitti’s FS booster helps you scale it with its customizable utilities.