[Case Study]
Optimizing Salesforce Account and Opportunity Processes
The customer offers a cloud-based content marketing platform for eCommerce businesses that enables users to collect user-generated content and use it to build a brand and manage the customer experience.
As the company grew, they required better automation and optimization of close-won opportunities to close more deals.
Although the customer was already using Salesforce, they were unable to optimize it to achieve their goals.