The customer is a digital innovation leader empowering companies with its marketing automation, sales optimization, and cloud innovation services.
The customer encountered difficulties in managing their employee information efficiently and in maintaining accurate records. They relied on manual processes such as MIS Excel sheets, which proved time-consuming, error-prone, produced duplicates, and lacked centralized access to crucial HR data.
To address these complexities, they wanted to implement a Human Resources Management System with functionalities to streamline operations, improve data accuracy, and empower the HR team to focus on strategic initiatives.
